Technology Infrastructure Head
Responsibilities
Provide Technology Infrastructure services vision, enable
innovation and leverage IT trends that can create business
value consistent with the AccessBank’s requirements and
expectations.
Lead AccessBanks; strategic technology infrastructure
initiatives to build and maintain key elements of the
enterprise infrastructure and associated project portfolio,
including but not limited to 24x7 data center infrastructure
management and evolution, mobility and remote access
services, wireless networks, enterprise-scale messaging
environments, active directory multi-forest integration, dualcarrier
global WAN, software-defined internetworking, and
innovative end user computing solutions.
Provide leadership for delivery of 24/7 service operations
and KPI compliance. Establish metrics, key performance
indicators, and service level agreements to continually
improve the performance of IT operations.
Ensure comprehensive disaster recovery architecture is
maintained and operations are in place to ensure
compliance with required RPOs and RTOs during business
continuity events (emphasizing but not limited to storage
area networks and redundant, highly-available server and
network architectures).
Participate in TI strategic planning, project planning and
budget planning efforts.
Analyze technology trends and develop infrastructure
strategy, architecture, and delivery processes designed for
agility and cost effectiveness.
Development and Reviewing of Bank ICT Policies and
procedures from time to time to ensure that they remain up
to date.
Establish and maintain strong, strategic partnerships with
vendors and service suppliers and approves all business
requirements prior to the technical solutions including
Hardware specifications before procurement process.
Responsible for overall TI Service Level Management –
monitoring the performance of TI services and all related IT
components with the view the view to producing a capacity
plan predicting TI resources needed to achieve agreed
service level.
Network Coordinator
Responsibilities
Collaborate with department heads to assess near- and
long-term network capacity needs, then establishes
networking environment by designing system configuration;
directing system installation; defining, documenting, and
enforcing system standards.
Create and maintain documentation as it relates to network
configuration, network mapping, processes, and service
records.
Develop, implement and maintain policies, procedures, and
associated training plans for network administration, usage,
and disaster recovery.
Maximizes network performance by monitoring
performance; troubleshooting network problems and
outages; scheduling upgrades; collaborating with network
architects and/or vendors on network optimization.
Secures network system by establishing and enforcing
policies; defining and monitoring access.
Accomplishes information systems and organization
mission by completing related results as needed included
but not limited to reporting network operational status by
gathering, prioritizing information; managing projects.
Upgrades network by conferring with vendors; developing,
testing, evaluating, and installing enhancements.
Conducts network baselines and makes necessary
recommendations; Install and manage data center racking,
cabling, power, network devices.
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