EFC Tanzania is a Microfinance Bank that provides financial
services i.e. taking deposits and providing loans to micro, small
and medium-sized enterprises and individuals. The bank is
growing fast with the focus of reaching out to the unbanked
business by growing its network throughout Tanzania in the
coming years. To accomplish this, the bank needs to recruit
SME Manager who are competent, analytical, experienced and
hardworking individuals determined to go extra mile for their
career growth and future.
Position Objectives
The Credit Manager SME is the overall incharge for the growth
and management of the SME loan portfolio in the bank It is the
primary objective of the Credit Manager SME to provide
leadership, coordination and oversight in the day-to-day
management, administration, quality and growth of the entire
SME loan portfolio in the bank. The Credit Manager SME is
accountable for the growth, review of loan applications as well
as for raising deposits and increasing the bank’s customer base
and geographic footprint that will facilitate EFC’s Bank
continued growth and fulfillment of its mission. EFC Bank’s
activities include lending, saving and banking transactions for
both individuals as well as micro, small and medium sized
companies.
Duties & Responsibilities
• The Credit Manager SME is primarily responsible for achieving
the bank’s SME loan targets and the day-to-day management of
his team. The Credit Manager SME further is to enssure the
effectiveness of departmental internal controls, maintain and
exceed established targets and quality standards and eliminate
bottlenecks that effect departmental productivity.
The principal responsibilities are to:
• Achieving SME loan targets – ensure that the bank’s SME loan
targets are achieved or exceeded, both in terms of numbers,
volume as well as in terms of quality.
• Marketing SME loan products – ensure SME loan
product,design, testing, marketing, promotion, delivery and
quality are done inline with the Bank Business Plan;
• SME loans Risk Management – ensure that the key risk related
to SME loans performance indicators are effectively managed
within the prescribed limits;
Other tasks and responsibilities that will enable the fulfillment
of the above noted responsibilities include:
• Take the lead role in driving the SME business through
networking and promoting SME activity with Credit Officers,
BLC Managers and Branch Managers
• Review SMEs credit appraisals from Credit Officers and
advise/present to Credit Committee for decision
• Actively build the capacity of the SME Credit Officers through
on-going mentoring and support
• Benchmark EFC SME products and services to that of
competitors in the market
• Monitoring and ensure SMEs loan portfolio performance is
good and within the acceptable portfolio at risk level
• Ensure SME customer satisfaction for the banks products and
services by providing accurate advice for selling in line with the
bank expectations
• Advise bank management on all aspects of the development of
SMEs Business within the bank
• Review Credit Officers –SME performance in areas of
responsibility
• Responsible for preparation, consolidation and sharing all
reports from SME department to management and other
stakeholders.
• Take the lead in preparing the SMEs marketing strategy and
ensure its performance and implementation
• Works closely with Credit Officers – SME in monitoring credit
quality by highlighting early warning signs of credit
deterioration
• Prepare credit reports for new proposals and renewals and
provide guidance on structuring of credits, due diligence and
KYC so as to ensure that credits meets bank’s standards
• Timely evaluation and credit grading of accounts,
understanding of risks associated with individual transaction,
annual review and raising appropriate concerns
• Maintain financial information in loan accounts including
financial covenants, spreads and interim reports
• Ensure compliance with bank’s Credit policy and procedures,
ensure that exceptions are properly noted
• Undertake annual review of security documentation for all
SMEs accounts. Ensure all documentation is received and up to
date for assigned portfolio
• Oversee and assess SME loans in line with the bank credit
policies, procedures and internal controls with the objective to
meet growth demands while maintaining high levels of customer
satisfaction and service;
• Direct SME loan monitoring, analysis and reporting of credit
performance indicators, ratios and results together with
corrective action as necessary;
• Develop and oversee, in collaboration with other
Managersimplementation of effective SME business
development strategies including identification of geographic
growth opportunities and priorities;
• Performance of any other duties and responsibilities as
assigned by the Supervisors.
Qualifications & Requirements (i.e. education, skills and
experience)
The Credit Manager SME should absolutely have good practical
knowledge of credit portfolio management in the financial
services sector and the foresight to see how the intricate dayto-day
credit related activities link with and support the
achievement of the mission and vision of the EFC. In this
regard, specific qualifications and requirements include:
• Bachelors Degree in Business Management or
Finance/Economics;
• A minimum of five -Seven years’ experience lending to
entrepreneurs in the micro and small enterprises sector;
• Ability to manage multiple priorities and deadlines;
• Excellent planning, organizing and problem solving skills;
• Excellent interpersonal skills with a strong customer service
orientation;
• Good leadership, conflict management, negotiation and team
building skills;
• Excellent oral and written communication skills in English.
Application Instructions
Interested candidates are requested to submit a letter of
interest detailing their motivation for the position applied for
together with their Curriculum Vitae, three professional
references and copies of academic
Certificates/Diplomas/Degree and others
The letters should be addressed to:
Human Resources Department, EFC Tanzania Microfinance Bank
Limited, 8th Floor, Tanzanite Park, 38 New Bagamoyo Road, P.O.
Box 11735, Dar es Salaam, Tanzania.
Closing Date is 22nd February 2017.
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